Terms of Service

At BSP Air Conditioning Limited, we provide quality air conditioning, ventilation, and electrical services while ensuring clear terms and conditions.

Terms of Service for BSP Air Conditioning Limited

At BSP Air Conditioning Limited, we respect your privacy and are dedicated to protecting any personal information you share with us. This privacy policy explains how we collect, use, and safeguard your data to ensure a seamless experience while interacting with our services.

We are committed to maintaining your privacy and providing you with control over the personal information you share with us. This policy outlines the types of data we collect, how we use it, and your rights regarding your data. By using our services, you consent to the collection and use of information in accordance with this policy.

Introduction

These Terms of Service outline the rules and regulations for using BSP Air Conditioning Ltd’s website and services. By accessing our website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please refrain from using our website or services. We aim to ensure transparency and mutual understanding in all interactions. BSP Air Conditioning Ltd reserves the right to modify these terms at any time, and it is your responsibility to review updates periodically.

Scope of Services

BSP Air Conditioning Ltd provides air conditioning, ventilation, and electrical services, including installation, maintenance, and servicing. Our services are offered to residential and commercial clients across the UK, with a commitment to quality, safety, and compliance. All services are tailored to meet individual client needs. Any specific terms or requirements for a project will be agreed upon before work commences. BSP Air Conditioning Ltd is not liable for issues arising from misinformation provided by the client or external factors beyond our control.

Client Responsibilities

Clients must provide accurate and complete information regarding their air conditioning, ventilation, and electrical requirements, property details, and access for our team. Any delays or costs caused by incomplete or incorrect information will be the client’s responsibility. Clients are also required to maintain communication during the project and ensure compliance with local regulations. By engaging our services, you agree to provide a safe working environment for our team and comply with the terms outlined in your project agreement.

Payment Terms

Payment terms will be specified in your project agreement. BSP Air Conditioning Ltd requires a deposit before work begins, with the remaining balance due upon completion. Late payments may incur additional fees or interest charges. If a client fails to meet payment obligations, BSP Air Conditioning Ltd reserves the right to suspend or terminate services. Any disputes regarding charges must be raised promptly for resolution. Our team is committed to providing clear, itemized invoices to ensure transparency and satisfaction.

Cancellations and Refunds

Cancellations must be communicated in writing before work begins. Depending on the timing, cancellation fees may apply to cover costs already incurred. Once work has started, refunds may not be available, except in exceptional circumstances. BSP Air Conditioning Ltd is committed to resolving issues fairly and transparently. If a project is canceled by BSP Air Conditioning Ltd due to unforeseen circumstances, clients will receive a full refund of any unused portion of their payment.

Intellectual Property

All content on BSP Air Conditioning Ltd’s website, including text, images, and branding, is protected by copyright and intellectual property laws. Clients may not reproduce, distribute, or modify our materials without written consent. Project deliverables remain the intellectual property of BSP Air Conditioning Ltd until full payment is received. Unauthorized use of our content or materials may result in legal action. BSP Air Conditioning Ltd values and protects its creative assets, ensuring they are used appropriately and professionally.

Data Protection

BSP Air Conditioning Ltd complies with all relevant data protection regulations, including the UK Data Protection Act and GDPR. Any personal information collected during inquiries, bookings, or services is securely stored and used solely for project purposes. We do not share or sell personal data to third parties. Clients have the right to access, update, or delete their personal information upon request. For detailed information, please refer to our Privacy Policy, which outlines our data handling practices.

Dispute Resolution

In the event of a dispute, clients should contact BSP Air Conditioning Ltd immediately to resolve the issue amicably. Our team is committed to addressing concerns professionally and fairly. If a resolution cannot be reached, disputes will be referred to mediation or arbitration, following UK legal guidelines. Both parties agree to act in good faith during dispute resolution. Legal action should only be considered as a last resort. BSP Air Conditioning Ltd strives to maintain positive relationships with all clients.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms or BSP Air Conditioning Ltd’s services will be subject to the jurisdiction of UK courts. By using our services, clients agree to comply with these laws and regulations. BSP Air Conditioning Ltd ensures all practices align with legal requirements, providing services with integrity and professionalism.